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We are Karn and John, hosts of your sensory experience at ThailandAtHome

Ms. Karn is a native of Udon Thani, Thailand, where she lived her childhood and early adult life. Udon Thani is famous for its extensive Orchid fields and the Red Lotus Sea, which is a 36 square kilometer breathtaking ocean of red and pink water lilies during the peak of blooming season.

This small Thai village, near the border of Laos, is a feast of sensory experiences encompassing the scent of blooming flowers and sounds of Buddhist Wat (temple) bells chiming. The culture is located deep in the heart of the “Isaan” region and is rich with traditional foods, asian beauty, and a community that is connected deeply to the nature that surrounds it.

Mr. John is a native of Seattle, USA, and has made Thailand his home for 6 years while developing his appreciation for the Thai culture, language, and tradition. He moved to the region to switch gears from an over-busy and over-stressed business life towards more balance and connection to a lifestyle filled with rich, traditional, mindful cultural experiences and meaning.

Together, we aim to bring to you a little piece of this incredible culture, derived from the Far East, a long way from the bustling modern cities of the West. We’ve purposefully selected key ingredients of the history, styles, food, and so many other sensory experiences that are contained within our products so that you, too, can enjoy Thailand At Home.

Every Customer Receives our “5 Star” Thai Service

The item arrived fairly quickly (to the US) considering this shop is based out of Bangkok. Everything looked perfect and I would definitely order from here again!

Natalie McLaurinEtsy Customer

Excellent quality, very aromatic. Everything was is promised.

Mark LenderEtsy Customer

We love them!

Heather WilliamsEtsy Customer

Read about more of what our customers say on our Etsy Shop or stay here for the largest selection and most personalized experience!

FAQ and Shipping

Q: Where can you ship to?

A: We focus on shipping to the USA, United Kingdom, and Australia. However we can ship almost anywhere. Outside of the above countries, please inquire so that we may more accurately estimate the shipping time.

If your country has an import duty or fee, you will be responsible for this amount at the time of delivery.

Q: How long does shipping take?

A: Regular & Free shipping can take as long as 21 days for delivery, although this is rare. We use a special courier to express these parcels to your country and then drop them in the local mail service, ensuring a fairly rapid transit time.

We can ship your order up to and including 3 Day International Express with FedEx or UPS service if you require. This method can be quite expensive, so please inquire to ensure availability.

Q: You’re in Bangkok? How does Shipping Work?

A: Yes, we source from Thailand and the region of SE Asia as a whole and ship from Bangkok to you. Depending on the time of year and how busy international parcel service is, we may consolidate all of the parcels shipped to your country, so it will arrive with a domestic stamp. If you would really like an international stamp on your order, please let us know!

Q: Can you accept returns?

A: Yes, we can! We guarantee your satisfaction with the order and offer a full refund on your purchase price for anything returned in new condition within 30 days of receipt. The only exception is items that require customization prior to shipping.

Q: What payment methods do you accept?

A: We accept all major credit cards through the Stripe payment gateway including GPay and Apple Pay.

Q: Where is my order?

A: Once your order ships, we’ll send an email update with a tracking number. If we are consolidating your shipment with other shipments for the international leg of the trip, this tracking number will remain in a “pending” status and only begin to work after arrival in your country, which can take 7-14 days at times. For a status update during this time, please contact us.

Q: Can you guarantee my order will arrive before a specific Holiday (such as Christmas)?

A: We ship a lot of parcels and have a good feeling for the time it takes to ship to your country, but international shipping is never guaranteed. The 2021 Holiday season is expected to be one of the busiest in history. We have developed partnerships with many Thai<->US and Thai<->UK couriers to ensure we have the best chance of arriving on time. If this is a major concern, please contact us for the most updated information possible.